24Hour Monitoring Service

Monitoring service will include 24 hour monitoring of the Fire and Intruder Alarm System through Harris Alarm Control 24.

Harris Alarm Control 24 has a dedicated number – 01  29 23 723  that is answered 24 hours a day by our professional security monitoring team. Unlike other monitoring stations it is not outsourced to another company after hours. Our staff is fully trained and waiting to assist 365 days a year providing you with additional security and peace of mind because it ensures immediate action is taken when the alarm is activated.

 

Residential Intruder Alarm Annual Monitoring Only  €150. 00 Plus VAT @21% = €181.50

Residential Intruder Alarm Annual Monitoring and Maintenance €220.00 plus VAT @21% = €267.30

 

Commercial Intruder Alarm Annual Monitoring Only  €230. 00 Plus VAT @21% = €279.45

Commercial Intruder Alarm Annual Monitoring and Maintenance €310.00 plus VAT @21% = €376.65

 

CCTV Monitoring

Per Camera System                             €6 ex VAT per day     - €7.26 inc VAT

This includes 3 routine Patrols per day. – any additional Patrols can be negotiated.

 

  

 

 

 

What events can be monitored?

Harris Alarm Control 24 can provide monitoring for a wide range of events including:

  • Burglary/Intruder Detection – When unauthorised access is detected.
  • Duress/Medical Activation – Activated from a fixed button, a pendant being

    • worn by you or a loved one, or from the code pad.

  • Smoke/Fire Detection – Activated by smoke/fire when smoke detectors are linked

    • to your security system.

 How does the monitoring process work?

  • If the intruder alarm system is activated, the monitoring station is notified and will respond to the alarm.
  • The monitoring station can identify the location of the alarm activation and determine if there are multiple activations.
  • If one sensor is activated the monitoring station will contact you or your nominated contact person/s (progressively working their way through your list of nominated contacts) to advise you of the situation.
  • If the alarm detects multiple activations the monitoring station will immediately notify the appropriate emergency service and you or your nominated contact person/s.

    •  

What if I just want to test my Intruder Alarm System?

By calling the monitoring station in advance on 01 2923723 and requesting that they put your system into a "test" mode, you can activate the system and then test any feature. The representatives in the monitoring Station will be happy to inform you about the signal they received and where it came from. 

(Stickers with this dedicated phone number will be provided to all customers)

 

What if I accidentally set off my alarm system?

Alarm company representatives will call you immediately upon receiving any signal. When you answer the phone, they will identify themselves and ask you to do the same. They will not dispatch the police to your home if you simply tell them your secret Password/ Code which is set up by you when the Alarm is originally connected to the Monitoring Station.

  

What if I am currently under an alarm-monitoring contract?

If you have an existing monitoring agreement with another provider, you may have to wait until it expires. As soon as you are invoiced by the old monitoring company call Harris Security Installations Immediately and we will organize the changeover. We do not hold customer down to a contract. We trust that they will receive a satisfactory service and that is enough for us to keep our customer base.

 

Why use Harris Security Installations monitoring service Harris Alarm Control 24?

  • Local based monitoring service – no calls outsourced after hours
  • Immediate action to your alarm being triggered.
  • Access to emergency services – Garda, fire or ambulance, via monitoring station.
  • Ability to monitor smoke detectors, providing further peace of mind.
  • Usually customers get a discount on their insurance when they are monitored.
  • Numerous report options available  eg Open & Close reports or standard activation reports.
  • No fixed Contracts and a guarantee of no fee increase for at least the first 3 years.

 

As part of our standard monitoring service you will also receive a report upon each shops activation - this can be submitted on a daily/weekly basis or per event.  Choice is yours -See sample reports below.

 

Any faults or false alarms will also be highlighted in the report allowing you to investigate immediately with your relevant maintainer.

 

This report will include all Fire Alarm tests that are connected through the Intruder Alarm system to Harris Alarm Control 24. However please note that staff will have to perform a 'live' test as in set the bells off with the BGU or directly from the Panel. If staff press the 'evacuate' button the signal will not trip the Digi and therefore not go through to the monitoring station hense wont be on the report. This is a Manufactory setting and cannot be altered. It is just something for you to be aware if you are checking the reports for tests done.

  

Open/Close reports are also available upon request as we don’t send these out as standard. These reports will provide you with the details of the shop first opening and closing and will highlight any unusual access.

 

We understand that some shops currently have different contract dates and commitments which we can work around to best suit you and your budget timing to either bring them all in together or spread them out throughout each quarter.

 

Harris Security does not believe in holding customers to a contract. We firmly believe the value and service we offer speaks for itself.

Please ask for a sample of these reports and we will be happy to oblige.

 

 If you want to discuss any of the above please call Paul directly on 087 9522223